PRIVACY POLICY

1. Who We Are

Wiseman Touré Auto Parts (“WTAP,” “we,” “our,” “us”) connects drivers in Senegal and greater West Africa with quality, vetted auto parts sourced from the United States.

Website:

wisemantoureautoparts.com

Business Address:

8041 liberté 6 Dakar 10703, Senegal

Email:

info@wisemantoureautoparts.com

WhatsApp: TBD

2. The Information We Collect

  • Identity & Contact: Full name, phone / WhatsApp number, email address
  • Vehicle Details: Make, model, year, VIN (optional)
  • Order Info: Part name/number, uploaded photos of vehicle or part
  • Technical Data: IP address, browser info, device type
  • Referral / Affiliate Data: Referral codes, affiliate ID cookies
  • Outreach Preferences: Your choices on receiving service updates & community news

We do not collect or store card numbers. Payments are processed securely through Stripe, PayPal, Wave, or similar providers.

3. How We Collect It

  • Directly from you via our website form
  • Via WhatsApp, email, or phone when you contact us
  • Automatically through cookies & analytics when you browse our site
  • Through referral / affiliate links when you join our rewards or partner programs

4. Why We Use Your Data

  • Fulfilling requests – preparing accurate part quotes & completing orders
  • Customer support – answering questions, providing order status
  • Service updates & outreach (optional) – tips, promos, or community news you choose to receive
  • Analytics – understanding how visitors use our site so we can improve it
  • Fraud & security – protecting our services, partners, and customers

5. Cookies & Similar Tech

We use:

  • Identity & Contact: Full name, phone / WhatsApp number, email address
  • Vehicle Details: Make, model, year, VIN (optional)
  • Order Info: Part name/number, uploaded photos of vehicle or part
  • Technical Data: IP address, browser info, device type
  • Referral / Affiliate Data: Referral codes, affiliate ID cookies
  • Outreach Preferences: Your choices on receiving service updates & community news

You can disable non-essential cookies in your browser at any time.

6. Sharing Your Information

We only share data with trusted partners who help us serve you:

  • Logistics providers (e.g., DHL) to deliver parts
  • Payment processors to complete secure transactions
  • Local fulfillment partners in Senegal who manage pickup & customer care
  • Service vendors (analytics, email, CRM) under data-processing agreements

We never sell your personal information.

7. Data Storage & Security

Your data is stored in our company CRM and secure, access-controlled file storage when needed. We protect it with:

  • SSL encryption on every page
  • Limited role-based access for staff
  • Regular account security reviews

8. Your Rights

At any time, you may:

  • Ask for a copy of the data we hold about you
  • Request corrections or update
  • Ask us to delete your data (unless we’re legally required to keep it)
  • Opt out of future service updates & outreach messages

Contact us via the email or WhatsApp above and we’ll respond within 30 days.

9. Returns, Exchanges & FAQ

If a part is incorrect or defective, customers may request a return or exchange. Full details live in our FAQ section.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will appear on this page with a new “Last updated” date. Continued use of our services means you accept the revised policy.

12. Questions?

We’re here to help.


Email info@wisemantoureautoparts.com

or message us on

WhatsApp TBD.